Customer Service Notification of Potential Response Delays

As we navigate the current global health concerns and take the CDC recommended precautions along with many of you, our team remains committed to serving you and your volunteers.

Have questions, or need assistance?

For questions or assistance, the best way to connect with us is via email at Contacting us through email allows for us to provide the most thorough and timely assistance possible. 

Our chat bot and chat line will remain available 24/7 to assist volunteers during their experience. 

The Client Services phone line will have limited staffing from 8:00am-5:00pm EST through April 1st. Our team will work to avoid delays and respond to any phone inquiries within two business days. 

We recognize this possible delay in phone response time could be frustrating, and we greatly appreciate your partnership and patience as we continue to support all our customers during this time.